Reference

How vigas11 Handles Your Personal Data

This privacy policy sets out exactly what personal data vigas11 collects when you open an account, how we use it, and the rights you hold over it at…

Data collected only as neededNo third-party selling of your dataAccount deletion available on requestUPI & Paytm transactions handled securelyContact our privacy team any time

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What This Policy Covers and Where It Applies

vigas11 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

vigas11 operates under applicable data-protection law in the jurisdictions where access is permitted by local law. When you open an account and transact via UPI, Paytm or PhonePe, we collect the minimum data required to process those transactions — your name, contact details, payment reference identifiers

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and device information. We do not collect your full bank credentials. Data relating to payment activity is retained only as long as required for transaction reconciliation and any legally mandated record-keeping period. If local law in your region changes your rights or our obligations, we update
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this policy accordingly and notify you at the contact address on your account. Access to our platform and the application of this policy depend on whether use is permitted under the laws of your location.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to exercise any of your data rights — access, correction, deletion or portability — our privacy team is reachable through the channels below.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Our data practices are built around limiting collection to what is genuinely necessary, storing it securely, and giving you clear controls over it.

Data We Collect

We collect your name, email address, registered mobile number, and payment method identifiers such as UPI handles or Paytm wallet references. We do not store your full card numbers or net-banking passwords at any point.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. Analytics cookies measure page load performance only — they do not track your browsing on other sites or share data with advertisers.

Account Security

Your account password is stored as a one-way hash — even our own staff cannot read it. We also support two-factor verification via your registered mobile number for login and for withdrawal requests above a set threshold.

Data Retention

Active account data is held for the lifetime of your account plus any period required by applicable law. Once your account is closed and the retention window has passed, personal identifiers are deleted or anonymised from our systems.

Your Right to Access

You can request a copy of all personal data we hold about you at any time. We will send it in a structured, machine-readable format within 14 business days to the email address registered to your account.

Requesting Changes or Deletion

To correct inaccurate data or request full account deletion, contact our privacy team via live chat or email. We verify your identity first, then process the request and confirm completion with a written response to your registered contact.

Common Questions About Your Privacy on vigas11

The questions below cover the data rights and privacy practices that account holders ask about most. If your question is not here, reach the privacy team directly through live chat or the in-app request form.

We collect your name, email address, mobile number and, when you transact, payment identifiers such as your UPI handle or Paytm wallet reference. We do not store your banking passwords or full card numbers.

We do not sell your personal data. We share it only with payment processors like UPI networks and PhonePe to complete your transactions, and with service providers bound by strict data-processing agreements that prohibit them from using it for any other purpose.

We retain your data for the period required by applicable law after account closure — typically for transaction and compliance records. Once that window expires, personal identifiers are deleted or anonymised so they can no longer be linked to you.

Yes. Submit a data-access request via the in-app form or by emailing our privacy team. We verify your identity and deliver a structured copy of your personal data to your registered email address within 14 business days.

Contact us through live chat or email with a deletion request. After identity verification, we remove or anonymise your personal identifiers. Note that some transaction records may be retained as long as local law requires, even after deletion.

We use session cookies to keep you logged in and analytics cookies to monitor site performance. You can adjust cookie preferences through your browser settings; turning off session cookies will require you to log in again each visit.

This policy applies wherever access to vigas11 is permitted under local law. Your specific rights and our obligations may vary depending on the data-protection regulations applicable in your state or region at the time of your request.

How vigas11 Handles Your Personal Data

Reach Our Privacy Team Directly

Data Handling, Cookies and Account Security

Data We Collect

Cookie Usage

Account Security

Data Retention

Your Right to Access

Requesting Changes or Deletion

Common Questions About Your Privacy on vigas11

01 What personal data does vigas11 collect when I open an account?

02 Does vigas11 share or sell my personal data to third parties?

03 How long does vigas11 keep my data after I close my account?

04 Can I request a copy of all the data vigas11 holds about me?

05 How do I ask vigas11 to delete my personal data?

06 How does vigas11 use cookies and can I turn them off?

07 Does the vigas11 privacy policy apply equally in all Indian states?

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